eCourts Integrated Case Management System (ICMS)

Tools Summary

Tool Outcomes

$188 M

100

30,000

Total Budget

Counties

Users

Approach

Outcomes

• Tyler Odyssey ICMS (Integrated Case Management System)

• eFiling + Portal capabilities; eWarrants integration

• Data conversion toolset and reconciliation controls

• Smartsheet, Microsoft Project, SharePoint Online

• Power BI (portfolio reporting to support program governance)

• Odyssey ICMS (Tyler)

• eFiling, Portal, Guide & File

• eWarrants integration
  Smartsheet + MS Project schedules

• SharePoint document control

• Governance reporting (Power BI-supported)

• Led multi-workstream delivery with emphasis on configuration governance and data conversion

• Coordinated multi-wave cutovers across counties with readiness gates and rollback planning

• Managed interfaces and integration dependencies across internal and external stakeholders

• Executed SIT/UAT cycles with defect triage, go/no-go criteria, and training coordination

• Drove adoption through training enablement, communications, and hypercare stabilization

• Achieved statewide rollout with go-live across all 100 counties

• Transitioned from paper-heavy processes to electronic filing with improved access and after-hours submissions

• Implemented statewide electronic warrants integrated into case management

• Improved visibility and consistency through a unified case management platform and standardized operating processes